Personal Photo Identification - Proof of Identity (POI)

For Identity verification, we will be able to accept ONE of the following:

  • Passport

  • Driving License

  • Residence Documentation

  • National Identity Card

Forms of ID like temporary residence permits are not accepted as proof of identification. 

 Our guidelines:

  • It needs to be a government-issued document.

  • We need the front and back of the document.

  • We must be able to see the full document. All four corners and not cropped.

  • The client must be 18 or older.

  • Clients under 18 years old will have their accounts disabled instantly.

  • The document cannot be expired; it must still be valid/current.

  • It cannot be a screenshot from a computer or mobile device.

  • Your Date of Birth should be included in the document.

  • Please make sure the document is not password-protected.

  • The file format should be JPEG or PNG files only.

  • If the documents look tampered with or irregular, they will be denied.

You will have a 30-day time frame to use the accountbe able to deposit up to $2000 and start trading with us before verification is necessary.  

After this period, as soon as you hit the $2000 deposit limit or before initiating any withdrawal, it is mandatory to verify your identity to remove all restrictions and fully enjoy the ability to deposit and withdraw funds without limits.  

Take a look at our step-by-step guide on how to verify your identity.

You will find some examples below:


  • All four corners of the document are visible.

  • It’s clear and readable.

  • Nothing is edited.

 Not Acceptable:

  • We do not accept cropped documents.