Address Verification - Proof of Address (POA) 

For address verification, we primarily look to receive ONE of the following documents:

  • Bank Statement 
    (If you provide a Bank Statement or Credit Card Statement please make sure that all personal information such as the Credit Card details are not visible)

  • Utility Bill 
    (Water, Gas, Electric, etc)

  • Postpaid Mobile Phone Bill

Our Guidelines:

  • Must be able to see the full document. All four corners and not cropped. (Account numbers and sensitive information can be covered).
  • The document must be dated within 3 months (90 days) of the present day and we need to see an issue date.
  • Must state your full name and address on the document.
  • Must show some form of the official logostamp or notarisation.
  • Ensure the document is not password protected.
  • File format: JPEG or PNG files only.
  • Scanned or screenshot documents may be approved, as long as the full pages of the document are provided.

You will find some examples below:


Not Acceptable: