When you are logged into your account:
- Click on "Documents".
- Choose the type of document you are uploading.
- You can either drag the photo into the dotted box or you can click the box and find the photo/id you wish to upload.
Be sure that your ID document is valid/in date and your Proof of Address document has been issued within the past 3 months.
Eg: Upload date is 31/03/2018, you cannot upload a document that dates before 01/01/2018).