If you have recently deposited into your OspreyFX Wallet you will need to ma an "Transfer" to move your funds from your OspreyFX Wallet into your MetaTrader account.
To transfer into your MetaTrader account, kindly follow these steps.
Select “Wallet to MetaTrader” in the “Select transfer type”
Choose the MetaTrader account to deposit into
Enter the amount to transfer. You need to have this amount available in your OspreyFX Wallet before you can transfer it.
When making a transfer on our Platform, a pop-up window is made visible to every Trader to confirm the value of the transfer. On this pop-up, you are able to view the amount inputted for the transfer as well as the amount that would be received once the internal transfer is completed.
The rate represented by the values in this pop-up notification to you, are those provided by our liquidity providers and upon confirmation of the transfer by the user, we would need to stand by the rates provided.
If you deposited and the funds are not in your OspreyFX wallet, you should contact our support team.