If you receive an error when entering your PayRedeem voucher, please check: - That you have copied and pasted the eCard pin exactly.
- Make sure to use the correct currency.
- Check your deposit history to make sure that you have not used this voucher/eCard already.
- The name on the voucher/eCard may not match the name on your account.
If you are still experiencing issues, please contact OspreyFX support.
