If you deposit by Card, we must send that same amount back to the same card first before using another withdrawal method. 

  • We can only send the initial deposit back to the same card used in that deposit

  • Once the initial deposit has been returned we need to use a different withdrawal method for future withdrawals

  • The withdrawal will be processed by us in the same or next business day and can take 3-6 days to hit your account (this depends on your bank).

Example: If you deposit $100 via Card and have a balance of $200 in your OspreyFX Wallet, we have to process $100 back to Card and then we can send the other $100 to your Bank Account or to a Bitcoin address should you look to withdraw the balance of the $200.