Since our Payments Team work 24/7, we aim to process all withdrawals within 1 business day.

  • Cards: Once processed, funds will be returned to your card within 1-5 business days depending on the speed of your Bank. Note that descriptors may vary as we partner with multiple processors to ensure speed and security. If processing time has reached more than 7 business days, please contact our Support Team via Livechat or email to

  • Bitcoin: Once processed, it will be 1-3 hours or as soon as 3-6 confirmations on the Blockchain. You can monitor/search on 

  • VLoad: Once processed, it's instant.

Sample 1: If you process a withdrawal on Monday at 1PM GMT we will process that on that day.

Sample 2:  If you process a withdrawal on Friday after 5PM GMT we will process on Monday morning.