If you are having issues receiving our e-mails, you would need to set our e-mail as not Spam or set them in the Safelist of your Gmail account. 

Option 1: 

  • Access your Gmail account.

  • Open any of our e-mails. 

  • Select the Report as not Spam button as shown in the screenshot below.

Option 2:

  • Open our e-mail. 

  • Click on the 3 dots on the right-hand side of the Gmail platform. 

  • Select filter messages like this

  • Set your filters and add our e-mail in the form (support@ospreyfx.com).

  • Select the Create filter option.

  • You would need to tick the row Categorise as

  • Set the option as Primary.

  • Select the Create filter button at the bottom.

Option 3:

  • Insert our e-mail in the space provided (support@ospreyfx.com)

  • Click Save.