If you are having issues receiving our e-mails, you would need to set our e-mail as not Spam or set them in the Safelist of your Outlook account. 

Step by step guide below:

1. Access your Outlook Mail account. 

2. Open our e-mail from your junk folder. 

3. Click the It's not junk button in your e-mail. 

4. Click Report and the e-mail will go to your primary inbox. This will mark the e-mail as Not Junk