If you are having issues receiving our e-mails, you would need to set our e-mail as not Spam or set them in the Safelist of your iCloud account. 

Step by step guide below:

1. Log in to your iCloud e-mail account.

2. Go to your Junk folder.  

3. Open our email. 

4. Tap the Arrow button on the top right-hand side. 

5. Tap Move Message

6. Choose Inbox

7. Tap Move.