My Account

OspreyFX: My Personal Details are Wrong and why Can't I Change Them?
Our current CRM system does not support the changing of personal account details on the client end and is not being modified at this time. This capabilit...
Fri, 5 Aug, 2022 at 9:59 AM
OspreyFX: How can I Remove a MetaTrader Account from my OspreyFX Account
Step by Step Guide Go to the Accounts tab. Click on the account you would like to remove. Select the three dots next ...
Fri, 5 Aug, 2022 at 9:57 AM
How do I Change my Address on my OspreyFX Account?
As you know you cannot modify your address directly in OspreyFX back office. However, the support team can assist you and change it for you. Start a...
Fri, 5 Aug, 2022 at 9:57 AM
OspreyFX: How do I Transfer my Funds from OspreyFX to my Trading Account
Step by Step Guide Select the Transfers tab. Choose Wallet to MT4 or Wallet to MT5 in the Transfer type. Choose the MT4 or MT5 account you need ...
Fri, 5 Aug, 2022 at 9:57 AM
How Long Does Account Approval on OspreyFX Take?
We aim to approve your account on the same business day. In some rare cases, it can take 24 hours/next business day. If your account is taking longe...
Fri, 5 Aug, 2022 at 9:54 AM
OspreyFX: How to Change the Leverage on my OspreyFX MetaTrader Account?
Step by Step Guide You will need to log in and go to the My Accounts tab. Click View on the account. Click on the three dots nex...
Fri, 5 Aug, 2022 at 9:54 AM
OspreyFX: How to Verify my Phone Number on my OspreyFX Account?
Step by Step Guide To verify your phone number to enable two-factor authentication via SMS simply: Login to https://login.ospreyfx.com Cl...
Mon, 8 Aug, 2022 at 5:16 PM
OspreyFX: How Can I Find My Support Pin on OspreyFX?
Step by Step Guide A Support Agent may ask you for your 6-digit support pin to help assist with your request. There are two methods to vie...
Fri, 5 Aug, 2022 at 2:15 PM
OspreyFX: Unable to Upload my Documents on OspreyFX
Step by Step Guide If you have previously uploaded a document and need to submit a new document, follow the below steps to see what steps you need to ...
Fri, 5 Aug, 2022 at 2:17 PM
OspreyFX: Why is my Phone Number not Being Accepted?
When you are entering your phone number, you need to ensure that you are using the International Format. Please ensure when entering your number, you do s...
Fri, 5 Aug, 2022 at 2:40 PM

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