Security

OspreyFX: How Do I Enable Two-Factor Authentication (2FA) on Desktop?
You will need to choose a 2FA application to set up the access with.  You can download authentication applications from the App Store, Google Pl...
Mon, 5 Sep, 2022 at 4:05 PM
OspreyFX: How to Disable 2FA on OspreyFX if Using an Authenticator App?
 To be able to disable your Two-Factor Authenticator (2FA), you will need to follow the guide below. Step by Step Guide Click on the Settings...
Wed, 10 Aug, 2022 at 11:07 AM
OspreyFX: How to Enable SMS Two-Factor Authentication (2FA) on OspreyFX?
Two-Factor Authentication allows you to add an additional layer of security to your account. If you would like to set up SMS 2FA, kindly verify your...
Wed, 10 Aug, 2022 at 11:07 AM
OspreyFX: How to Disable SMS Two-Factor Authentication (2FA) on OspreyFX?
Step-by-Step Guide To disable SMS 2FA, you need to go to Settings and select Disable 2FA. You will then need to enter a One-Time Password (OTP) se...
Wed, 10 Aug, 2022 at 11:50 AM
OspreyFX: How do I Verify/Update my Phone Number?
Step by Step Guide You will need to go to the Settings menu. When you are entering your phone number, you need to ensure that you are using ...
Wed, 10 Aug, 2022 at 11:50 AM
OspreyFX: How do I Reset my OspreyFX Back Office Password?
Follow this link to reset your OspreyFX Password: https://login.ospreyfx.com/forgot
Wed, 10 Aug, 2022 at 11:50 AM
OspreyFX: Where are my Funds Kept?
All deposits are in segregated fund accounts. Any and all funds deposited by our clients are held either in the name of the client and/or held in the nam...
Fri, 5 Aug, 2022 at 2:59 PM
OspreyFX: How do I Upload Additional Documents to My OspreyFX Account?
Step by Step Guide  Log in to your account. Click on Documents. Choose the type of document you are uploading. You can either drag...
Wed, 10 Aug, 2022 at 11:50 AM
OspreyFX: How to Use an Authenticator App to Set Up 2FA
There are numerous authenticator apps that you can find online.  As an example, we have 2 step-by-step guide to assist you in securing your Account by us...
Tue, 30 Aug, 2022 at 3:29 PM
OspreyFX: How to Use the Google Authenticator App to Set Up 2FA for OspreyFX?
To download the Google Authenticator for:  Android mobile/tablet: click here.  Apple mobile/tablet: click here.                          ...
Tue, 30 Aug, 2022 at 3:31 PM

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