Security

How Do I Enable Two-Factor Authentication (2FA) on OspreyFX?
Video Guide: You will need to choose a 2FA application to set up the access with. For this demonstration, we are using "Authy". You...
Thu, 7 May, 2020 at 8:01 AM
How to Disable 2FA on OspreyFX if Using an Authenticator App
To be able to disable your 2FA, you will need to: Click on the "Settings" tab.  Click on "Disable 2FA". Go to your au...
Thu, 27 Feb, 2020 at 11:36 AM
How to Enable SMS Two-Factor Authentication (2FA) on OspreyFX?
Video Guide Two-Factor authentication allows you to add an additional layer of security to your account. You have to have your phone numbe...
Thu, 7 May, 2020 at 12:35 PM
How to Disable SMS Two-Factor Authentication (2FA) on OspreyFX?
Video Guide Step-by-Step Guide To disable SMS 2FA, you need to go to "Settings" and click "Disable 2FA". You will then nee...
Wed, 1 Apr, 2020 at 4:23 PM
OspreyFX: How do I Verify/Update my Phone Number?
You will need to go to the "Settings" menu. When you are entering your phone number, you need to ensure that you are using the international f...
Thu, 27 Feb, 2020 at 11:37 AM
How do I Reset my OspreyFX Back Office Password?
Follow this link to reset your OspreyFX Password : https://login.ospreyfx.com/forgot
Thu, 27 Feb, 2020 at 11:37 AM
Where are my Funds Kept on OspreyFX?
All deposits are in segregated fund accounts. Any and all funds deposited by our clients are held either in the name of the client and/or held in the na...
Thu, 27 Feb, 2020 at 11:38 AM
OspreyFX: How to Submit a Selfie
When you are asked to submit a selfie, the picture would need to look like this: Please Note: Make sure your Hand/fingers is/are not covering any detail...
Thu, 27 Feb, 2020 at 11:40 AM
How do I Upload Additional Documents To My OspreyFX Account?
When you are logged into your account: Click on "Documents". Choose the type of document you are uploading. You can either drag the photo into...
Thu, 19 Mar, 2020 at 12:16 PM
How To Use An Authenticator App to Set Up 2FA for OspreyFX
There are numerous authenticator apps that you can find online.  Below, we have 2 step-by-step guides to assist you in securing your Account. Authy G...
Thu, 27 Feb, 2020 at 11:43 AM

Can't find what you're looking for?

Let us help you!