Security
Video Guide: You will need to choose a 2FA application to set up the access with. For this demonstration, we are using "Authy". You...
Sat, 15 Aug, 2020 at 10:20 AM
To be able to disable your 2FA, you will need to: Click on the "Settings" tab. Click on "Disable 2FA". Go to your au...
Fri, 14 Aug, 2020 at 9:33 AM
Video Guide Two-Factor authentication allows you to add an additional layer of security to your account. You have to have your phone numbe...
Sat, 15 Aug, 2020 at 10:21 AM
Video Guide Step-by-Step Guide To disable SMS 2FA, you need to go to "Settings" and click "Disable 2FA". You will then nee...
Fri, 14 Aug, 2020 at 9:34 AM
You will need to go to the "Settings" menu. When you are entering your phone number, you need to ensure that you are using the international f...
Fri, 14 Aug, 2020 at 9:34 AM
Follow this link to reset your OspreyFX Password : https://login.ospreyfx.com/forgot
Sat, 15 Aug, 2020 at 10:21 AM
All deposits are in segregated fund accounts. Any and all funds deposited by our clients are held either in the name of the client and/or held in the na...
Fri, 14 Aug, 2020 at 9:34 AM
When you are asked to submit a selfie, the picture would need to look like this: Please Note: Make sure your Hand/fingers is/are not covering any detail...
Mon, 10 Aug, 2020 at 1:50 PM
When you are logged into your account: Click on "Documents". Choose the type of document you are uploading. You can either drag the photo into...
Sat, 15 Aug, 2020 at 10:21 AM
There are numerous authenticator apps that you can find online. Below, we have 2 step-by-step guides to assist you in securing your Account. Authy G...
Fri, 14 Aug, 2020 at 9:35 AM