Security

How Do I Enable Two-Factor Authentication (2FA) on OspreyFX?
You will need to choose a 2FA application to set up the access with. For this demonstration, we are using "Authy". You can download other a...
Thu, 27 Feb, 2020 at 11:33 AM
How to Enable SMS Two-Factor Authentication (2FA) on OspreyFX?
Two-Factor authentication allows you to add an additional layer of security to your account. You have to have your phone number verified in order to se...
Thu, 27 Feb, 2020 at 11:35 AM
How to Disable 2FA on OspreyFX if Using an Authenticator App
To be able to disable your 2FA, you will need to: Click on the "Settings" tab.  Click on "Disable 2FA". Go to your au...
Thu, 27 Feb, 2020 at 11:36 AM
OspreyFX: How do I Verify/Update my Phone Number?
You will need to go to the "Settings" menu. When you are entering your phone number, you need to ensure that you are using the international f...
Thu, 27 Feb, 2020 at 11:37 AM
How do I Reset my OspreyFX Back Office Password?
Follow this link to reset your OspreyFX Password : https://login.ospreyfx.com/forgot
Thu, 27 Feb, 2020 at 11:37 AM
Where are my Funds Kept on OspreyFX?
All deposits are in segregated fund accounts. Any and all funds deposited by our clients are held either in the name of the client and/or held in the na...
Thu, 27 Feb, 2020 at 11:38 AM
OspreyFX: How to Submit a Selfie
When you are asked to submit a selfie, the picture would need to look like this: Please Note: Make sure your Hand/fingers is/are not covering any detail...
Thu, 27 Feb, 2020 at 11:40 AM
How do I Submit my Verification Documents to OspreyFX?
Once you sign up and go through phases 1 and 2 of the process, you can re-login to start uploading your documents.  Be sure to follow the steps and upl...
Thu, 27 Feb, 2020 at 11:43 AM
How To Use An Authenticator App to Set Up 2FA for OspreyFX
There are numerous authenticator apps that you can find online.  Below, we have 2 step-by-step guides to assist you in securing your Account. Authy G...
Thu, 27 Feb, 2020 at 11:43 AM
How To Use The Authy Authenticator App To Set Up 2FA for OspreyFX
To download Authy for:                                Desktop PC (Windows/Mac) : "Click Here" Setting up the Authy App to scan and creat...
Thu, 27 Feb, 2020 at 11:43 AM

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